Who to Call

topics sorted alphabetically:

Contracts – Petar, Shaya
Diploma Tracking – Hannah, Shaya
Faculty Support – Shaya, Jennie
Finance & Budgets – Petar, Jennie
Grading/Report Cards – Jennie
ID Cards – Hannah
Juries – Hannah
Keys – Hannah
Marketing – Alison
Office Support – Hannah, Alison
Payroll & X-Comp – Shaya
Recital Programs – Alison, Hannah
Recitals (Special Events) – Alison
Registration – Jennie
Reimbursements & Payments – Shaya, Jennie
Room Requests – Hannah
Scholarships – Jennie
Summer Programs – Shaya
Supplies – Hannah
Website/Social Media – Alison, Jennie

Meet the Staff

Shaya Greathouse
Administrative Assistant & Summer Session Program Manager
4-1404
sgreathouse@esm.rochester.edu

• HR (Contracts, Hiring)
• Payroll (hourly and xcomp)
• RFPs & T&Cs (non-payroll)
• Student Employment
• Faculty Lists
• ECMS Summer Session Coordinator
• Diploma Tracking

Hannah Moreno
Student Services Associate
4-1939
hmoreno@esm.rochester.edu

• Customer Service/Problem Solving & Reception area
• ID Cards
• Office assistance
• Rooms and Keys
• Faculty & Special Project support
• Special event support
• Programs
• Recital Participation
• Juries
• Diploma tracking

Jennie Watson
Administrator & Registrar/Bursar
4-1407
jwatson@esm.rochester.edu 

• Academic Affairs (Catalog/Program development, Course scheduling, Course evaluation)
• Budgeting
• Registrations
• Bursar
• Grading & Report Cards
• Scholarships
• Ledgers
• Website  

Alison Mack
Media and Events Coordinator
4-1403
amack@esm.rochester.edu

• Marketing, (including social media, e-newsletters, ads)
• Recitals/Recital Bookings (Special Events)
• Recital Programs
• Website/Social Media
• Customer Service back-up