Box Office Information

How to Order:

Phone ~ (585)274-3000

Online ~

In person ~ The Eastman Theatre Box Office is located at:
26 Gibbs Street, in Lowry Hall, in front of Kilbourn Hall
Hours: 10am – 3pm, Monday through Friday.
Note: For major concerts, performances in Hatch Recital Hall and On Sale days, the Box Office at 433 East Main Street will be open.


Subscriptions ~ There is a $4 facility fee per subscription on all seasons.
Single Tickets ~ There are $6 of service fees on single tickets for all shows in Kodak Hall and
$4 service fees on single tickets for shows in Kilbourn Hall

Ticket Delivery:

Email ~ delivery within 5 minutes. All email tickets are in PDF form, attached to the email.
Will Call ~ Tickets can be collected from the Will-Call table 1 hour prior to the relevant performance.
Mail ~ $2 mailing fee: Unless specifically notified, tickets should arrive within 5 working days of purchase.
Subscripions ~ Tickets are sent out during the month of August.