University Public Safety

University of Rochester Department of Public Safety officers are on duty 24 hours a day/7 days a week. Additionally, student office assistants in Residential Life check identification at the entrance of the Student Living Center and act as liaisons to Public Safety. To report an emergency or receive assistance, call Public Safety:

  • Pick up a Blue Light emergency phone.
  • Dial x13 from any other University phone.
  • From a cell phone or other non-University phone, dial 585.275.3333.
  • Dial #413 from AT&T or Verizon cell phones.
  • If you are off-campus always call 911.

For more information on the Department of Public Safety, please visit

Blue Light Emergency Phones

You can call the Public Safety Communications Center for assistance at any time of the day or night from any Blue Light Emergency Phone. Simply pick up a BLUE LIGHT EMERGENCY PHONE and you will be immediately connected to the Public Safety Communications Center, or dial extension 13 from any University service phone. To see where all the Blue Lights are on campus visit

AlertUR Campus Notification System

The University of Rochester has a highly trained staff of public safety professionals, as well as comprehensive policies and procedures to deal with emergencies. AlertUR is part of the comprehensive plan to provide emergency notification to the University of Rochester community of students, faculty, and staff. AlertUR uses e-mails, cell phones with domestic phone numbers, and other electronic devices to send out warnings of imminent danger. The alerts contain official University information when a crisis threatens the health and safety of people on or near University property. The names and campus e-mail addresses of all students are contained in the new system.

You are strongly encouraged to check personal data online at and add additional numbers and e-mails in regular use. Additionally, the AlertUR website provides a frequently asked questions page. Parents, family members, and international phone numbers cannot not receive AlertUR notifications, but the University regularly sends out e-newsletters to parents, alumni, and friends of the University, using those e-communications to update families and friends on critical situations. They and other members of the University community also can go to the University’s emergency Web page located at If you have questions about AlertUR you may email  An AlertUR FAQ is available at

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