- Health Fees and Insurance
- University Health Service
- University Counseling Center
- Health and Wellness at ESM
Full-time students are charged the mandatory health fee. This fee covers the cost of visits with health care providers at the University Health Service (UHS), with therapists at the University Counseling Center (UCC), and programs and services provided by the UHS Health Promotion Office. The charge for this fee will appear on your tuition statement.
In addition to the mandatory health fee, all full-time students must have health insurance for services such as hospitalization, surgery, laboratory tests and x-rays, visits to specialists, and prescription medications. Students can enroll in the UR Student Health Insurance Plan (Aetna) offered through UHS, or they can remain on their own (or their parent’s or spouse’s) insurance, provided that it meets University criteria. The coverage period is from August 1 through July 31. For more information about health insurance, check “Health Insurance for Full-time Students” on the UHS web site (www.rochester.edu/uhs).
Online Health Insurance Enrollment/Waiver Process – Must be completed every year. Each year, every full-time student must complete the online Health Insurance Process before the start of classes. Undergraduate students are advised to complete the online process by July 5 to ensure correct billing for health insurance on their July tuition statement. The link to the online Health Insurance Process is in the pink box on the UHS home page (www.rochester.edu/uhs). Click on “Online Process – For 2019-2020” to begin. The final deadline for completing the Online Health Insurance Process is September 15. ALL full-time students must complete this online process every year whether they are enrolling in the insurance plan or they are remaining on their own insurance. Students with questions about health insurance can contact the University Health Service at firstname.lastname@example.org for assistance.
Paying for Health Care Services All full-time students pay the mandatory health fee, which covers the cost of visits with the health care providers at the University Health Service (UHS) and with the therapists at the University Counseling Center (UCC). In addition, all full-time students must have health insurance for services such as hospitalization, surgery, laboratory tests and x-rays, and prescription medications. Every full-time student must complete the Online Insurance Process every year to either enroll in the University-sponsored health insurance plan or to waive the insurance if their plan meets the University insurance criteria. The link to the Online Insurance Process is in the pink Quick Links box on the UHS web site.
All incoming students must complete the Health History and Immunization Form before the start of classes. This form documents their immunization history. Documentation of mumps, measles and rubella immunization is required by New York State law. Students not in compliance will be withdrawn from school and required to leave the residence halls. For information about the immunization requirement, check Health Requirements for Entering Students on the UHS website.
The University Health Service (UHS) provides a full range of confidential, high-quality health care services for full-time University of Rochester students. Visits to UHS physicians, nurse practitioners, and nurses are covered by the mandatory health fee. UHS provides treatment for illnesses and injuries, management of ongoing medical problems, allergy injections, preventive care, and advice for health concerns. All visits to UHS are confidential.
UHS has offices at the Eastman School of Music, on the River Campus, and in the UR Medical Center. Students can be seen at any one of three locations. Eastman students are most likely to be seen at the UHS Eastman Office or the UHS River Campus Office. The UHS Eastman Office, located in Room 106 in the ESM Student Living Center, is open weekdays from 9:30 am until 4:30 pm during the academic year while classes are in session. The office is staffed by a registered nurse. A UHS physician and nurse practitioner see students on specific days and times during the academic year. Appointments with the physician, nurse practitioner, and registered nurse are made by calling 585-275-2662.
The UHS office on the River Campus is located in the UHS Building, which is next to Susan B. Anthony Residence Hall on the University of Rochester River Campus. This office is open 7 days/week during the academic year with evening hours Monday through Thursday. This office is open weekdays during the summer and school breaks. The specific hours are posted on the UHS web site. Appointments are scheduled at this office by calling 585-275-2662.
When UHS is Closed: Whenever UHS offices are closed, a UHS physician is on-call and available by phone for urgent concerns that cannot wait until the offices re-open. Students are asked to contact UHS before going elsewhere for care. Students should call 585-275-2662 to reach the UHS physician on-call.
Students often seek counseling services for a wide variety of concerns including, anxiety, depression, grief, relationship difficulties, alcohol or substance use concerns, as well as school/academic or general discomforts about what is going on in one’s life. The University Counseling Center (UCC) provides a comprehensive initial assessment and an individualized treatment plan to members of the University of Rochester community who pay the mandatory health fee. Based on the initial assessment, a treatment plan is developed by the clinician that addresses the client’s unique needs and concerns. This plan may include recommendations such as, but not limited to: group therapy, brief therapy, referrals to community provider for specialized treatment or longer term therapy services, Therapist Assisted On-line (TAO), case management services, psychiatry, or other campus services. All visits to UHS and UCC are confidential. Appointments at UCC are scheduled by calling 585-275-3113.
The University Counseling Center (UCC) also provides a 24-hour crisis service, consultation and educational presentations to students.
The University Counseling Center (UCC) has an office in Room 107 in the ESM Student Living Center. Appointments with a UCC therapist can be scheduled by calling (585) 275-3113. This number can also be used to reach the mental health professional on-call when UCC is closed. The University Counseling Center (UCC) office on the University of Rochester campus is located on the third floor of the UHS Building. The office is open weekdays throughout the year. UCC web site: www.rochester.edu/ucc
UCC After Hours: Whenever UCC is closed, a UCC mental health professional is on-call and available by phone for urgent concerns that cannot wait until the office re-opens. Students should call 585-275-3113 to reach the mental health professional on call.