Eastman Theatre Stage Access Policy

Questions regarding access to theatres and stages should be directed to the Concert Office. Only the performers, stage staff, orchestra staff, and Concert Office staff will be allowed access to the stage areas before or during events (including intermissions).  Conductors and soloists may greet audience members in Lowry Hall following the performance. Revised, August 2016 ← Handbook…

Telephone Directory / Voice Mail Operation / 4-Help

The University Faculty/Staff Directory lists phone numbers, office locations and e-mail addresses for all University employees including those at Eastman.  If you have any problems with the mechanics of your phone, dial x4-1160, and a representative from Computing Services will assist you. For detailed information on using the University telephone system (including conference calls, phone mail, call…

Student Contact Information

If you need to contact students a reliable and current source of information is the online directory. The Eastman School of Music provides students with an e-mail account upon matriculation.  Students expect to receive official information regarding deadlines, policy/procedure changes, changes in degree requirements, special events, course schedule changes, regulatory changes, emergency notices, as well…

Faculty Mailboxes

Eastman faculty mailboxes are adjacent to the Information Window located in Lowry Hall.  New Faculty will be assigned and notified of their mailboxes by the Information Window. Please notify students that assignments will NOT be accepted at the Information Window.   ← Handbook Table of Contents

Mail

First Class mail is delivered daily (M-F).  Outgoing mail can be metered in lieu of U.S. stamps.  In order to obtain the metered barcode slips, contact the proper department assistant. Please meter U.S. and foreign mail separately. Both internal Eastman correspondence and outgoing postal mail may be placed in the coordinating mail drops located adjacent…

Fax Messages

Several departments have their own individual fax machines.  Consult your department assistant or chair as to the availability and use of these machines.  If a department does not have their own fax machine, the main fax machine is available at the Information Window, ESM 112 in Lowry Hall.  The fax number is: (585) 274-1088.  A fax information…

Concert Information

The Eastman Concerts and Events calendar is available online at the ESM Web page:   www.esm.rochester.edu.  The calendar is updated daily.  encore!, ESM’s printed concert brochure, appears in August and January. ← Handbook Table of Contents

Communications

Commitment to Customer Service First and foremost, the Eastman School of Music administration and core staff desire to create an atmosphere that combines our collective skill, artistry, and scholarship in a pro-active, positive environment.  We value “customer service”—whether our customers are students, faculty, staff, alumni, or members of the Rochester community.  In the busy academic…

Business Cards

By policy, administrative department heads and academic department chairs are approved to receive Eastman business cards.  In order to assure a professional and uniform design, these cards must be ordered through dupli using the ESM template.  The cost of the cards must be billed to the printing budget of the department making the request.  Faculty and…