EMERGENCY CONTACT INFORMATION AND PROCEDURES
The University maintains an extensive network of over 400 interior and exterior public access telephones. You can call the Public Safety Communications Center for assistance any time of the day or night from any of these phones. Included are over 125 direct-dial Blue Light Emergency Phones.
- In an EMERGENCY, dial x13 from any University phone, including over 50 “service” phones located at building entrances. Pick up a Blue Light Emergency Phone located on or near walkways and parking lots. An officer will be sent to your location right away. Local police, fire or ambulance agencies will be notified as needed.
- At Eastman, there are 5 exterior Blue Light Emergency Phones (Swan St. @ Barrett Place, Swan St. @ Old Sibley Library, Swan St. @ east corner of Eastman East Wing, Main St. @ Eastman East Wing/ Eastman Theatre, front of the Student Living Center on Gibbs St.) and 26 interior emergency phones (7 in Main Building, 4 in Eastman Theater, 12 in Eastman Annex, 2 in Eastman Commons, and 1 in Miller Center). In addition, there is an emergency phone in every elevator at the Eastman campus
- From your cellular telephone, dial 585-275-3333. From Cingular or Verizon phones, dial #413, at no charge.
- For non-emergencies, dial x5-3333 from any University phone. You may also use a Blue Light Emergency Phone.
- The Dispatcher will determine first that you are safe. Once that is known, you will be asked for your name and location, as well as descriptive information about the incident or event with which you are involved. This information will assist the responding security officer(s), and the police or other emergency responders.
- You may contact an on duty supervisor, 24 hours a day, by calling x5-3333.
- For crime prevention services, call x5-2220.
- For investigative services, call x5-3436.
- For victim’s assistance call x5-3108.
WHERE TO FIND PUBLIC SAFETY OFFICERS
To emphasize community based services, we operate two satellite offices in addition to our main administrative office. These resources are devoted to neighborhood affiliated efforts, whether defined by program or campus. Senior managers for the River Campus & Eastman School of Music, Medical Center and for Emergency Communications and Technical Services are available to discuss your needs, questions and concerns.
River Campus & Eastman School of Music – Community Learning Center, garden level.
Office hours are 8:30 am – 5:00 pm weekdays.
Phone: 585-273-5200
Fax: 585-273-1128.
While this office is located on the River Campus, staff are available to meet with community members at Eastman. We have limited office space in the Main Hall of the Eastman School and the main lobby of the Student Living Center. Please call x3-5200 for further information.