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Contact Us

Eastman Computing Services Staff

Please call our main help line at (585) 274-1160 for computer support.

Office Location: ESM 35 (basement of main building, Internet Café area)
Office Hours: 8 AM to 5 PM, Monday through Friday

Associate Director of Computing Services

Jeremy Beyette
Email: jbeyette@esm.rochester.edu

Computer Systems Engineer

Brad Conrad
Email: bconrad@esm.rochester.edu

Computer Support Consultant

Craig Unterborn
Email: cpunterborn@esm.rochester.edu

Support Requests

If you are a student and need help for your computer in your dorm room, please contact the University's ResNet department at (585) 273-5154 or visit their website at http://www.resnet.rochester.edu/.

If you are a student and need assistance with your email account for issues other than resetting your password, email problem@mail.rochester.edu or call the ITS Help Center at (585) 275-2000.

Please feel free to email us if your question is not answered here.